Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (email, username)
• UE5 project metadata (for AI assistance)
• Usage analytics and performance metrics
• Communication preferences and support requests

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide AI-powered development assistance
• Analyze usage patterns to improve our platform
• Send important service updates and notifications
• Provide customer support and respond to inquiries

Data Security

We implement appropriate security measures to protect your personal information. All communication between NeoStack and your UE5 editor is encrypted, and we never store your project files on our servers. Your intellectual property remains completely under your control.

Third-Party Services

We use select third-party services to provide our platform, including cloud infrastructure providers and AI model providers. These services are bound by strict data processing agreements and security requirements.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of certain communications and request data portability. Contact us at privacy@neostack.ai for any privacy-related requests.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@neostack.ai or through our support channels.